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Privacy Policy

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Two children smiling and cuddling a dog, showcasing social interaction and emotional well-being encouraged by Horizons Support Network.

Welcome To Horizons.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, process, and manage the data of our visitors and customers. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect.

Personal Information: When you sign up for our services, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.

Non-Personal Information: We also collect non-personal information, which may include your browser type, IP address, the pages you visit on our site, and other anonymous statistical data.

How We Collect Information.

Directly from You: Information you provide when you fill out forms, make purchases, or communicate with us.

Automatically: Information collected automatically when you interact with our website, such as cookies and similar technologies.

Why We Collect Information.

To Provide Services: To process your requests, manage your account, and deliver our services.

To Improve Our Website: To understand how our site is used and to enhance the user experience.

Marketing and Communications: To send you updates, promotional materials, and other information related to our services.

Sharing Information With Third Parties.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:​

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights.

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at hello@horizonssupportnetwork.com.au We will respond to your request within a reasonable timeframe.

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

Children's Security.

Data Security.

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes To This Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.